Built for the people who carry point-of-care testing.

POCT coordinator

Fifty analysers, four sites, one of you.

You are responsible for every device, every operator and every control run across places you are not standing in. The job is mostly finding out what happened and proving it later.

Your day, today

• Chasing overdue QC on wards that have their own priorities.
• Keeping the competency spreadsheet current while people join, leave and rotate.
• Reconstructing who ran what on which device when a result is questioned.
• Verifying a new analyser with a spreadsheet and a statistics book.

What changes

• Overdue QC by analyser and ward is a list, not a phone round. Record the run from the list with device, analyte and level filled in.
• Every result carries the operator, authenticated at the device. The competency matrix shows who is certified on what, until when, and warns before it lapses.
• A new analyser is verified in the Workbench from data the platform already holds, and the pack is signed and printed.
• The Action Centre opens your day with what needs doing and a link to where it is done.

What you get

Proof points

• QC captured from the analyser and kept separate from patient results automatically.
• Westgard rules per device, level and analyte, with lockouts until reviewed.
• CLSI EP15 and EP09 style verification with a signed pack.
• Staged EQA reminders and a calendar file with alarms.

Quality manager

The evidence, without the reconstruction.

You own the quality system. Point-of-care testing is the part of it with the most people, the most devices and the thinnest records, and ISO 15189:2022 now brings it inside the laboratory's scope through Annex A.

Your day, today

• Non-conformances raised late, or not at all, because the QC failure happened on a ward.
• Audits that produce findings nobody closes.
• A management review assembled from twelve spreadsheets the week before.
• A field safety notice that turns into a day of phone calls.

What changes

• Non-conformances open themselves from QC rejections, EQA failures, unacknowledged temperature excursions and overdue services, with close gates that require a real root cause.
• Audits run from ISO 15189:2022 and MHRA checklists, and equipment items link straight to the device records.
• The management-review pack fills itself from IQC, EQA, NCs, CAPAs, incidents, audits, risks, FSNs, competency, documents and equipment.
• A field safety notice is matched to your lots and shows affected devices and stock from the live registers.

What you get

Proof points

• 45-item ISO 15189:2022 POCT checklist including Annex A.
• NHS 5x5 risk matrix with a printable heat map.
• MHRA reportability and duty-of-candour prompts on incidents.
• Hash-chained audit log with on-demand verification and cover-sheeted extracts.

Clinic and service manager

Results that reach the report and the invoice by themselves.

You run a service, not a laboratory. Testing has to be fast, results have to reach the patient and the clinician, the invoice has to match the work, and none of it can depend on someone re-typing numbers.

Your day, today

• Results re-keyed from the analyser into the record, the report and the billing system.
• Reports that take days because someone has to assemble and check them.
• Invoices that miss tests or bill them twice.
• A patient asking why their result took a week.

What changes

• Results land in the record seconds after the run, matched to the patient the worklist sent out.
• Branded reports build from the same record and go out by the route the patient or corporate client expects, once a clinician has authorised them.
• The invoice comes off the same encounter as the test, for self-pay, insurer and corporate payers.
• Critical results hold patient-facing release until a clinician has acknowledged them, so nothing reaches the patient before the right person knows.

What you get

Proof points

• Bidirectional connectivity: the worklist goes out with the patient attached.
• Result amendments keep the original and mark the report.
• Turnaround targets per test with compliance reporting.
• No per-test fees; one subscription per site.

IT and informatics

Standards in, standards out, and a small footprint on your network.

You are asked to connect analysers nobody documented, to a record system that expects a specific message, without opening the network or taking on another server estate.

Your day, today

• Analysers that speak different dialects and vendor software that wants a PC each.
• Interface requests with no specification and no test environment.
• Security questionnaires that need answers about hosting, encryption and access.
• A middleware server that is somebody's problem to patch.

What changes

• One small on-site gateway reads analysers over their own protocols on your local network; the analyser never needs the internet.
• Results leave as standard messages to your LIS or clinical system, with message traces for the interface team.
• Hosted with regional residency, encrypted in transit and at rest, role-based access, a verifiable audit chain and Cyber Essentials certification.
• A public API and webhooks for the things you want to build yourself.

What you get

Proof points

• HL7 v2, POCT1-A2, ASTM, FHIR and REST at the edge and outbound.
• Encrypted store-and-forward on the gateway when the link drops.
• Multi-tenant isolation with per-organisation scoping on every query.
• Connection guides for 45+ analysers.